Who We Are
Reach Out Birmingham (“we”, “our”, “us”) is a volunteer‑led charity based in the United Kingdom. Our website address is https://reachoutbham.org/. We are committed to protecting the privacy of our volunteers, supporters, beneficiaries, and website visitors.
Comments
When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam.
Media
If you upload images to the website, please ensure they do not contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images displayed on the site.
Cookies
If you leave a comment on our site, you may choose to save your name and email address in cookies for convenience. These cookies last for one year.
If you visit our login page, a temporary cookie will be set to check whether your browser accepts cookies. It contains no personal data and is removed when you close your browser.
When you log in, several cookies are set to store your login information and display preferences. Login cookies last for two days, and screen options cookies last for one year. Selecting “Remember Me” keeps your login active for two weeks. Logging out removes these cookies.
If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and simply records the post ID of the article you edited. It expires after one day.
Embedded Content From Other Websites
Articles on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves exactly as if you visited the external website directly. These websites may collect data about you, use cookies, and track your interaction with their content.
Who We Share Your Data With
If you request a password reset, your IP address may be included in the reset email for security purposes.
How Long We Retain Your Data
Comments and their metadata are stored indefinitely so we can recognise and approve follow‑up comments automatically.
For users who register on our website (such as volunteers or administrators), we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit this information.
Your Rights Over Your Data
If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you, including any information you have provided. You may also request that we erase any personal data we hold about you. This does not include data we must retain for legal, safeguarding, or administrative purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service to protect the site from malicious activity.
Additional Information for Volunteers
As a charity working with volunteers, we may collect additional information such as contact details, emergency contacts, DBS status (where required), and availability. This information is used solely for coordinating volunteer activities, ensuring safety, and meeting safeguarding obligations. We do not share volunteer data with third parties unless legally required.
How We Protect Your Data
We take data protection seriously and use appropriate technical and organisational measures to safeguard personal information. Access to volunteer and supporter data is restricted to authorised personnel only.